f
BarnOwl

Arts and Culture logo

Arts and Culture logo

Betty Spencer

Department of Arts and Culture

Director: Risk Management

“We started using Barnowl four years ago…a journey worth taking”

Highlights

Highlights include:

  • Optimising Barnowl to an extent that we have executed our surveys online and generate reports from there. This includes an updated Risk Library, which we are using during our Risk Assessment.
  • Our Risk Champions, management and Executive Management who react to the system find it easy to use.
  • Having access to the Technical Support team, whose turn-around time is rapid
  • Benefiting from the pleasant attitudes of our technical trainers, who by arrangement do “in-house” training and try and understand our environment
  • You can only get the best from the system through proper planning and understanding what your organisation requires.

Challenges

  • We had no system whatsoever in place
  • We had to find a way of consolidating a risk profile in a short period of time
  • We needed to conduct quarterly reviews and give relevant data linked to a time period
  • Limited budget and set high standards, and the support from management

Solution

  • We bought the Risk Management Module, and have benefited from v7.01 by getting the Compliance Module
  • We also have acquired an offline license
  • In my previous employment in the private sector, I had the privilege to be part of a team where Mr Jonathan Crisp did a presentation. When I joined the Public Sector after discussions with National Treasury, with the result that BarnOwl was implemented.

Benefits

  • We now have automated Risk Incident alerts to line function on a global level (Printing Solutions are managed through the system, as well IT system breaches, OSH incidents; Third Party Claims)
  • We log asset management losses, by value, and have set custom fields to trigger management alerts and further action.
  • Follow up on the National Fraud Hotline( all logged Fraud and Corruption Allegation), including the Presidential Hotline now has a database.
  • Our Procurement will in the financial year(2014-15) be monitored through the system, where we will align approved procurement expenditure against progress.
  • We have a live Gift Disclosure Register informed by Policy, which we will use for year-end reporting as well. There are plans in the pipeline to rollout the Compliance Module, after discussions with line management and development of a Standard Operating Procedure.

 

Other Clients:

Mercantile Bank

JD Group

WBHO

 

WBHO

WBHO

Pieter Booyens

WBHO Construction (Pty) Ltd

Group Internal Audit Manager

“The key highlight for me was the dedication and willingness”

Highlights

The key highlight for me was the dedication and willingness with which the staff of BarnOwl has assisted us to implement the software and to adapt it to our specific needs and systems.

Challenges

We had to find a solution that would not only cater for the needs of Internal Audit, but also address Risk Management, Quality Management, Health & Safety and Environmental Management in one. A solution that would provide an overall picture of risk and compliance without duplication of efforts.

Solution

We are using the Risk Management and Internal Audit modules. The interface between Risk Management and the Internal Audit modules makes BarnOwl the perfect solution for our needs.  A further benefit was the user-friendliness of the software.

Benefits

Since the implementation of BarnOwl the standard of recording of audit work papers, audit procedures and audit findings has shown significant improvement. BarnOwl has assisted us in adopting a more uniform and consistent way for recording, keeping records and information.  It has also improved the daily management and recording of all audit activities.

 

Other Clients:

Mercantile Bank

JD Group

Arts and Culture logo

JDG-LOGO-1

JDG-LOGO-1

Deon Janeke

JD Group

Enterprise Risk Manager

“BarnOwl staff are very professional”

Highlights

  • Customisable; very user-friendly.
  • A large variety of exportable reports and dashboards providing a birds-eye view of the company.
  • Weightings can be applied to business units in the company and caters for strategic as well as operational level risks.
  • Linking or embedding to any type of document related to risk, objective, control etc.
  • Risk templates are very useful for risks that appear in more than one business unit.
  • Default rand values are useful when risks are quantified against business unit profits/revenue.
  • The numerous automation and alerts assist greatly in updating risk with the latest information.
  • The security of the system is very good and provides a proper permission management from software accessibility to business unit level. (Owners allocation)
  • The linking of risks is a great advantage when studying and quantifying related risks.
  • The software and web based solution allows for various considerations when calculating and identifying new risks.
  • The newest highlight in our company was the regulatory universe which fully integrates with the risk management system.
  • Another highlight was the BarnOwl lite product, with what access can be gained via 3G though smart devices.
  • It integrates well with the internal audit module.

BarnOwl Team interaction:

  • BarnOwl staff is very professional. Several change requests to reports and upgrades were done without hassle. The interaction with our IT department is always well coordinated.
  • Training courses are professionally conducted.

Challenges

Ten years ago Our business required a formal process to Risk Management. Something that would not only provide all elements of risk but that would also guide us in the process. Affordability also had to be considered and BarnOwl was the answer!

Solution

We found BarnOwl to be affordable in comparison to other solutions available on the market. A key requirement for us was that it had to integrate Risk Management with Internal Audit, which it did. BarnOwl, was also the closest solution which met the requirements of COSO and ISO 31000.

Benefits

  • There is only one standard in approaching Risk Management in the company currently. We were able to establish the potential risk exposure and better decision making when mitigating risk. “You can’t manage, if you don’t know what to manage”.
  • Risk Management in its entirety has improved the Group’s cognisance of risk management and to realise the possible consequences.
  • BarnOwl provides accurate and reliable reporting

 

Other Clients:

WBHO

Mercantile Bank

Arts and Culture logo

Mercantile Bank

Mercantile Bank

Ingrid Ravenscroft

Head: Internal Audit

Mercantile Bank Limited

“You cannot help but feel like you have real friends in the BarnOwl team”

Highlights

You cannot help but feel like you have real friends in the BarnOwl team – from chats with Jonathan and Warrick at industry/professional forums, to being asked to join Marlene to bead for Kids in Need (a CSR initiative), to always getting really great service from Christo and the team at the Helpdesk, and many others – every interaction with someone at BarnOwl is pleasant.  Everyone is absolutely passionate about providing an exceptional product and really good service – and they do.

Challenges

The Internal Audit Unit at Mercantile Bank had been working on Microsoft Office Word and Excel and compiling huge physical audit files.  In addition, it was a constant struggle to track the status of audit findings.  We needed a solution that would enable us to apply our methodology consistently, conduct our audits more effectively, and help us track audit findings proactively.

Solution

We were looking for a tool that would enable the Internal Audit Unit to integrate more effectively with the Bank’s Risk Management function; that would enforce consistent application of our methodology that would help us run our audits more efficiently, and that would help us track the status of audit findings.  We chose BarnOwl (ERM and Internal Audit Modules) because we believed that it was the best fit for our requirements and it was cost-efficient for our small Internal Audit Unit to maintain into the future.

 

Other Clients:

WBHO

JD Group

Arts and Culture logo

BarnOwl Solutions

RISK MANAGEMENT

risk

BarnOwl Risk Management software helps you achieve your strategic objectives and enables a culture of risk planning and control with accountability and ownership throughout your organisation. Continual monitoring of your risk universe gives you comfort and confidence in managing your business.

COMPLIANCE

Chairs

BarnOwl Compliance software allows you to import the various acts, legislation, policies and procedures that you are required to comply with, link these to associated risks and monitor compliance. This facilitates regulatory compliance and director protection.

AUDIT

Keyboard

BarnOwl Audit software supports any type of audit methodology including risk and control based auditing in support of best practice standards, ensuring that the key risks in your organisation are audited. BarnOwl facilitates all phases of auditing from planning through to reporting with advanced online and offline execution.

© 2017 IDI Technology (Pty) Ltd | PAIA | BBEE Certificate | Tax Clearance Certificate