BarnOwl presented their July Spotlight session on Tuesday 19 July. The topic discussed was “Helping you to Help Yourself”.
Three primary means of support were discussed: The Knowledge Base on the BarnOwl Website, the BarnOwl Support Portal and the Embedded Help. Of most importance is the 1st line of support – your BarnOwl Champion. If our customers do not have access to the support portal they should direct their request to firstname.lastname@example.org.
To view the spotlight session please click the following link http://bit.ly/2atoC2R
Thank you to Dionne who, once again, presented the Spotlight Session in a creative and informative manner. Thank you, once again, to all our valuable customers who continue to make use of these sessions in order to update their BarnOwl knowledge. Your feedback goes a long way to enhancing the next presentations.